Shipping Policy
IMPORTANT
Currently, our shipping couriers are experiencing delays due to a high volume of parcels in their network and with new safety measures implemented to protect their employees and customers. Please allow for extra time for your parcel to be delivered and remember to look out for updates using your tracking number.
Shipping
The Superfood Club offers both shipping Domestic Shipping and also International Shipping.
All orders are shipped via either Australia Post OR DHL Express and each shipment is always sent with a tracking number.
AUSTRALIA SHIPPING
Standard and Express Shipping
Standard shipping with tracking is available at a flat rate for $7.95AUD.
Express shipping with tracking is available at a flat rate for $9.95AUD.
Free Shipping
We also offer free shipping within Australia depending on your cart total
Free standard shipping is available on orders over $65AUD.
Free express shipping is available on orders over $99AUD.
INTERNATIONAL SHIPPING
New Zealand:
For parcels 0 - 1kg:
- Standard International: $14.95AUD
- DHL Express: $19.95AUD
For parcels 1 - 2kg:
- Standard International: $24.95AUD
- DHL Express: $24.95AUD
Asia Pacific:
For parcels 0 - 1kg:
- Standard International: $19.95AUD
- DHL Express: $29.95AUD
For parcels 1 - 2kg:
- Standard International: $34.95AUD
- DHL Express: $34.95AUD
Europe / United Kingdom:
For parcels 0 - 1kg:
- Standard International: $24.95AUD
- DHL Express: $29.95AUD
For parcels 1 - 2kg:
- Standard International: $34.95AUD
- DHL Express: $34.95AUD
United States of America / Canada
For parcels 0 - 1kg:
- Standard International: $24.95AUD
- DHL Express: $29.95AUD
For parcels 1 - 2kg:
- Standard International: $34.95AUD
- DHL Express: $34.95AUD
If for whatever reason your destination country does not appear in the shipping menu, please reach out to us at hello@thesuperfoodclub.com and we will respond to your email within 24 hours.
Free Shipping
Free International Express Shipping with tracking is available for all orders above $149.95
TRACKING
Once your order has been placed, you will receive a notification and email to confirm your order has been received. Your order will dispatched within 24-48 hours (excluding on weekends and public holidays).
Once your order is dispatched, a confirmation email will be sent with your tracking number so that you can track the whereabouts of your package and estimated delivery date.
For standard shipping within Australia, your parcel will arrive approximately between 3-10 business days from being dispatched. For express shipping, your parcel will arrive between 1-3 business days from being dispatched.
For standard shipping internationally, your parcel will arrive approximately between 6 - 25 business days from being dispatched. For express shipping, your parcel will arrive between 2- 5 business days from being dispatched.
Important
We do not take responsibility for any lost parcels due to addresses that have been input incorrectly. Please ensure that you fill out your shipping details accurately. You will be charged for additional shipping if goods are sent back due to an incorrect address.
Should you have any questions, please do not hesitate to contact us at hello@thesuperfoodclub.com or otherwise fill in the online contact form below and we will get back to you within 24-48 hours.
ONLINE CONTACT FORM