Shipping policy

Shipping and Delivery

Currently, The Superfood Club offers nationwide shipping all over Australia. 

All orders are shipped via Australia post with a tracking number.

Currently, our shipping couriers are experiencing significant delays due to a high volume of parcels in their network and with new safety measures implemented to protect their employees and customers. Please allow for extra time for your parcel to be delivered and remember to look for updates using your tracking number.

Standard Shipping

Here at The Superfood Club, we offer two different types of shipping choices through Australia Post to make it as easy and simple for you to receive your parcels as soon as possible.

Standard shipping with tracking is available at a flat rate for $7.95

Express shipping with tracking is available at a flat rate for $9.95

Free Shipping

We also offer free shipping should your order total up to certain limits.

Free standard shipping is available on orders over $65.

Free express shipping is available on orders over $75.

Tracking

Once your order has been placed, you will receive a notification and email to confirm your order has been dispatched within 24 - 48 hours (excluding weekends and public holidays).

Once you receive your notification, it will contain a tracking number so that you can track the whereabouts of your package and estimated delivery date.

For standard shipping, your parcel will arrive approximately within 2 -10 business days from being dispatched. For express shipping it will arrive between 1 - 3 business days from dispatch.

Timing

All orders are received instantaneously and dispatched within 24 - 48 hours of being received (excluding weekends and public holidays). You will be sent a notification with a tracking number once your parcel has been dispatched.

Important

We take no responsibility for any addresses that have been input incorrectly. Please ensure that you fill out your shipping details clearly and completely. You will be charged for additional shipping if goods are sent back due to an incorrect address.

Should you have any questions in relation to any shipping enquiry, please do not hesitate to contact us at contact@thesuperfoodclub.com